Terms and Conditions


Please read these Terms & Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://maryhinge.com website (the “Service”, “Website”) operated by Mary Hinge (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms & Conditions.

The materials contained in this website are protected by applicable copyright and trademark law.

The Terms & Conditions are used in conjunction with our Privacy Policy and our Cookies Policy and provide information about how you might use our Service, and the terms under which we sell goods and services.

Please read and understand the Terms before you use the Website.

By accessing and using the website at Mary Hinge, you are agreeing to be bound by these Terms & Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

If you do not accept these Terms, do not use this Website.

These Terms may be amended from time to time. Please check these Terms to ensure you understand the rights and obligations that will apply each time you wish to order Products. These Terms were most recently updated on 1st October 2018.

Information about us

We are House & Co Ltd trading as Mary Hinge. a company registered in England and Wales. Our Registered office is: 16-18 West Street, Rochford, Essex, SS4 1AJ. Our company registration number is 07636759.

Contacting us

If you wish to contact us for any reason, our contact details are:

Telephone number: 03301070730
Our enquiry form at: www.maryhinge.com/contact

Use of our Website

These Terms, together with our Privacy Policy govern your use of the Website. Please take the time to read them both, as they include important terms which apply to you.

Our Products

Although we have made every effort to be as accurate as possible, all sizes, weights, capacities, dimensions and measurements indicated on our Website may vary from the specification set out in the order.

How we use your personal information

We only use your personal information in accordance with our Privacy Policy Please take the time to read our this as it includes important terms which apply to you.

Ordering from us

When you order through our Website, our site guides you through each stage of the process. We have put in place many checkpoints to ensure that you are certain of the product that you will be ordering. Please take the time to read and check the details at each stage.

Once we have received the order and payment is received, we will send you an email with the details of that order. As well as sharing details of the order, it will include links to these terms so that you can be aware of your consumer rights.

In some circumstances, we may not be able to accept your order. This may be because it is no longer available, because we haven’t received payment or because there has been a pricing error. In these circumstances, we will inform you of the fact that we cannot accept your order. If you have paid, we will refund in full the cost of the item, which for us, includes Postage and Packaging. If you have not paid, we won’t refund.

In those circumstances where you have ordered two or more products, and only one is unavailable, we will also inform you, and if the order proceeds, we will only charge for the items ordered and delivered.

Cancellations, Returns and Exchanges

Consumers have a legal right to cancel a Contract within 14 days of that contract being formed. In simple terms, this means that, for 14 days after the item has arrived, if you change your mind or decide for any other reason that you do not want to receive or keep a product, you can notify us of your decision to cancel the Contract and receive a refund.

To cancel a Contract, you must contact us by phoning, or completing our form letting us know that you have decided to cancel. If you cancel your Contract within 14 days we will refund you the price you paid. Please be aware that we are permitted to reduce any refund should the value of the product be reduced caused by the use of that product. We will make any refunds due to you as soon as we have either received the goods, or upon agreement with yourselves- whichever is sooner.

If a Product has already been delivered to you before you decide to cancel your Contract then you must return it to us without undue delay and in any event not later than 14 days after the day on which you let us know that you wish to cancel the Contract.

Unless the Product is faulty or not as described you will be responsible for the cost of returning the products to us.

If the product arrives with you and is damaged or faulty

In the unfortunate event that your order arrives damaged or are suspected to be faulty, we will be happy to provide replacements or offer a refund as soon as possible. Please contact our team on:

Telephone number: 03301070730
Our enquiry form at: www.maryhinge.com/contact


All of our products are inclusive of Postage and Packaging. We will deliver orders within a maximum of 30 days after the date of our confirmation email to the address which you give for delivery when you make your order. Please make sure the details are correct. If any of the details you have given us in your delivery address are incorrect, we accept no liability for any items which have not been received.


Permission is granted to temporarily download one copy of the materials (information or software) on Mary Hinge’s website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
– modify or copy the materials;
– use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
– attempt to decompile or reverse engineer any software contained on Mary Hinge’s website;
– remove any copyright or other proprietary notations from the materials; or
– transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Mary Hinge at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


While we endeavour to ensure that our Service is available 24 hours a day, we will not be liable if for any reason this Website is unavailable at any time or for any period. Further, access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.


Mary Hinge has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Mary Hinge of the site. Use of any such linked website is at the user’s own risk.


The materials on Mary Hinge’s website are provided on an ‘as is’ basis. Mary Hinge makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, Mary Hinge does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.


In no event shall Mary Hinge or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Mary Hinge’s website, even if Mary Hinge or a Mary Hinge authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of materials

The materials appearing on Mary Hinge’s website could include technical, typographical, or photographic errors. Mary Hinge does not warrant that any of the materials on its website are accurate, complete or current. Mary Hinge may make changes to the materials contained on its website at any time without notice. However Mary Hinge does not make any commitment to update the materials.

Governing law and jurisdiction

These Terms are governed by English law. Acceptance of these terms implies you and we agree that courts of England and Wales will have non-exclusive jurisdiction.

We do not warrant that Products on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.

Our right to make changes to these Terms

We may amend these Terms at any time by updating this webpage. Please look at the top of this webpage to see when these Terms were last updated. Every time you place an order with us the Terms on our Website, being those in force at the time of your order, will apply to the Contract between you and us.

If you do not wish to accept any new terms and conditions after we have given notice, you should not continue to use this Website.